Recent Why SERVPRO Posts

Our Highly-Qualified and Compassionate Team is Why SERVPRO Delivers Results in Lenoir City

7/25/2019 (Permalink)

Why SERVPRO Our Highly-Qualified and Compassionate Team is Why SERVPRO Delivers Results in Lenoir City SERVPRO will always be there for your Lenoir City disasters, no matter how substantial the loss.

We care about the fire, water, and mold losses that occur in our Lenoir City.

The aftermath of a Lenoir City residential water, fire, mold, or storm loss affects not only the structural components and contents inside your home but also your peace of mind and sense of security. What sets our team apart is the balanced approach we cultivate,  providing our highly-skilled services to you with exceptional care and compassion. Our owners set the tone, striving to enhance our customers’ satisfaction by seeking advanced training and pursuing leadership roles in the restoration industry.

Water Damage

Until it happens in your home in Lenoir City, profound water damage to structural components and contents from seemingly insignificant leaking is difficult to imagine. Small leaks often go unnoticed, hidden behind walls and collecting trapped water under cabinets or other structures or fixtures. No building materials are impervious to eventual deterioration if water remains unmitigated and unremediated.

Staining of a ceiling, bulging of a wall, or an unpleasant odor are signals of the harm water does over time and cannot be ignored without substantial detrimental consequences to the integrity of your home’s structure. The sooner you reach out to the professionals on our team for help to determine the source of the water damage and to devise a plan to respond to it the more likely we can halt the harm and dry out the structural components of your residence.

SERVPRO’s water damage team arrives ready to complete a thorough investigation, armed with training, experiences, and sophisticated scanning and moisture metering devices. The migration of water from one space to another must be mapped out so our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained crews can take the steps needed to remove any trapped water and devise the most efficient structural drying approach to restore normal moisture readings. Failure to locate and resolve all of the damage exposes the building materials and continents of your home to the risk of progressive deterioration and secondary complications like mold growth.

Fire Damage

Homeowners in Lenoir City face fire damage with confidence when we answer the call for assistance. Even relatively minor blazes can create substantial consequences for the building materials and contents throughout your home, so it is wise to have our Fire and Smoke Restoration Technicians (FSRT) evaluate the situation as soon as possible after the fire is extinguished. A comprehensive plan and its implementation are critical components to making it “Like it never even happened.”

One surprise many homeowners experience after successful firefighting efforts is the incredible amount of water and chemical retardants used to knock out the flames. SERVPRO is a full-service disaster response company, so we are undaunted with the need for water removal and structural drying as the first step at a fire scene. Our IICRC-educated managers and technicians hold multiple certifications in restoration industry best practices, moving from task to task swiftly and competently.

Clean up after a fire requires specialized knowledge of the characteristics of different types of soot and the most efficient methods to remove them. Our crews match products and techniques for structural components in your home and for furnishings, household goods, and personal possessions we transport to our production facility. Our content restoration technicians have a broad array of resources available to clean, dry, deodorize, and restore everything from heirloom crystal to your child’s stuffed animal collection damaged by heat and fire residues.

Mold Remediation

A lot of “hype” surrounds the issue of mold damage in Lenoir City as well as in other communities. Although homeowners should seek assistance upon discovering visible fungal growth, there is no need to panic. Falling for any scare tactics from unreliable companies that claim they can deliver mold elimination is counterproductive. Understanding that mold spores coexist with humans in every home and commercial building is a fundamental step toward limiting the damage mold can do to your home.

SERVPRO mold remediation specialists seek the source of water behind any fungal outbreak and recommend repairs or other strategies to eliminate the leak, condensation, high humidity, or seepage. We stress that moisture control is essential to minimize future mold growth. 

We also offer professional mold remediation services, following the protocol developed by the Environmental Protection Agency (EPA). The research-based step of procedures keeps you and your family safe from the sometimes irritating effects of mold residues as we remove active colonies and clear the affected area of excessive quantities of spores and the toxins some strains of mold can emit. To limit drift of the debris to other spaces, we contain the work area, frequently employing a system of heavy plastic sheeting and negative pressure air scrubbers to seal off the affected section. Our technicians wear personal protective equipment to limit tracking residues elsewhere after we remove the growth. Mold brushes and scrapes off solid surfaces, and even porous materials respond well to innovative techniques like soda blasting. 

Storm Damage

Extreme weather affects more areas every year, and flood damage in Lenoir City can link to the overflow of streams and creeks in the community after heavy rain. Thunderstorms bring high winds that can topple trees and poles, damaging roofs, windows, and siding. Driving precipitation during the storms invades through the weakened roofs and broken windows, filling lower levels with water.

Storm and flood damage is a Lenoir City’s residents worst nightmare. The rapid emergency response you can expect from our SERVPRO IICRC-trained team is the antidote to the fear and confusion experienced after the trauma of destructive weather. 

Crew members secure your home with tarps and boards as our managers assess the interior damage. A plan forms quickly, and technicians unload necessary equipment from our fully-stocked trucks to address water removal followed by structural drying.

The water collecting inside after storm damage is by definition Category 3 or black water, highly contaminated and capable of exposing inhabitants to health issues. Our employees are familiar with local regulations and contain and dispose of the dirty floodwater appropriately. We use EPA-registered cleaning products and disinfectants to treat the surfaces that came in contact with the floodwater, inhibiting the potential for microbial growth.

Respect and results are why SERVPRO of Loudon & Roane Counties earns positive feedback from customers relying on our expertise in response to a broad range of property damage emergencies. Call (865) 986-3015 immediately after disaster strikes. We’re Faster To Any Size Disaster.

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NO, Not in Loudon without Water Damage! Call SERVPRO For Mitigation

3/25/2019 (Permalink)

Why SERVPRO NO, Not in Loudon without Water Damage! Call SERVPRO For Mitigation "Like it never even happened." That Is Why to Call SERVPRO for Water Loss Cleanup in Loudon

Will Wall Cavities Dry on Their Own in Your Loudon Home?

Water loss incidents present a widespread threat to your residence, beginning at the source of the damage and spreading out quickly from this point to neighboring areas and rooms. With plumbing stretching throughout your entire home from the primary supply line, you have a literal network of piping hidden in the walls, beneath flooring, and above your ceiling materials. Whenever a weak point in this plumbing becomes a breach in the line, the bulk of the effects can occur within wall cavities.

Many homeowners mistakenly believe that if left alone that water damage to their Loudon home can resolve itself. While water does eventually dry in many cases, this drying does not occur before substantial damage to structural elements, and secondary effects like mold growth have occurred. A wise decision is to reach out to our highly-trained, IICRC-certified water restoration technicians for a prompt response to the emergency with mitigation solutions to help you right away.

Our professionals must first diagnose the point of the plumbing break when we first arrive at your damaged home. While much of the damage can indicate a general area to begin the search, leak detection equipment can pinpoint precise locations for controlled drywall removal and direct access to the area in need of repair.

If our SERVPRO professionals can get notified of the emergency quickly enough, we can often preserve most of the damaged construction materials. With the understanding that you cannot wait for wall cavity water damage and pooling to resolve itself on its own, we can utilize effective tools like our injecti-dry system for a minimalistic approach to drying out the wall cavities using entry points drilled behind where the baseboards line the bottom of the walls. We can double check the effectiveness of these efforts with moisture detection equipment and thermal imagery.

In short, it is never a good idea to allow water damage to persist anywhere in your home. You risk structural degradation and mold growth. Let our SERVPRO of Loudon & Roane Counties rapid response team make it “Like it never even happened.” Call anytime at (865) 986-3015.

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Appliance Failure Could Create Water Damage In Your Lenoir City Home

3/7/2019 (Permalink)

Why SERVPRO Appliance Failure Could Create Water Damage In Your Lenoir City Home Lenoir City Homeowners Rely on SERVPRO for Appliance Water Damaging Events

SERVPRO Mitigates Damages in Lenoir City Properties from Water Leaks

Appliances in your home are a notable convenience. With all the time and effort they can save you, it is easy to forget that they are just machines. By their nature, appliances are eventually going to wear down and malfunction over time, and with an appliance like a washing machine, this could spell a very substantial problem for your Lenoir City residence.
 
The trouble with appliances like your washing machine is that they rarely give you indications that they are close to breaking down. Something as simple as a bushing that has gone bad near the drum could be enough to cause the machine to overfill and spill water onto the floor. Worse still, the hoses on the back could break loose, allowing water to flow freely through your laundry area unabated until you notice the problem and manually shut off the valve. Considering the water damage this could cause to your Lenoir City home, you need to know whom to call to help you clean up the mess and restore any harm that the incident might have caused.
 
Our experienced SERVPRO team is available 24/7 for any emergency that you might have. Our emergency response crew can quickly assess the damage and eliminate the source of the water damage if that problem has not already gotten solved before we arrive. Cutting off the water supply to the washing machine prevents further incident while the restoration process gets underway.
 
Extraction of the water is the primary concern, and there are many tools at our disposal to make this process quick and efficient. Depending on the severity of the situation, we can use everything from wet vacs to pump trucks to thoroughly extract all of the present water and prepare the affected area for drying. The volume of spilled water and the placement of the appliance can greatly magnify the water damage. The faster the moisture can get removed from the air and materials, the less likely that conditions would allow for mold growth. Our IICRC certified SERVPRO technicians even use infrared thermal scanning to ensure that all of the water has been successfully dried from walls, floor voids, and flooring, leaving you with the peace of mind that the affected area has gotten entirely restored.
 
If you are dealing with any manner of a water emergency, do not hesitate to call SERVPRO of Loudon & Roane Counties. Our emergency response team is available anytime at (865) 986-3015.

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Professional Fire Damage Restoration Expectations In Lenoir City

3/7/2019 (Permalink)

Why SERVPRO Professional Fire Damage Restoration Expectations In Lenoir City Lenoir City Property Owners Rely on SERVPRO to Mitigate Smoke & Fire Damage

Lenoir City Homeowners Rely on SERVPRO for Smoke & Fire Cleanup and Restoration

When a fire breaks out in a Lenoir City residence, extinguishing the flames is just the first step. Charring, soot, and smoke damage are challenging problems for the homeowner, and successful outcomes rely on using proper tools, products, and techniques to restore a property to preloss condition. We offer highly-qualified technicians and state of the art equipment to transform fire damage to "Like it never even happened."

Once the firefighters leave and access to your Lenoir City house is again available, our fire damage crew assesses the issues. Our production manager develops a comprehensive plan to address all necessary tasks, starting with water removal and damage abatement and then moving on to soot, smoke, and odor remediation.
 
Firefighting typically involves significant quantities of water and sometimes chemicals to extinguish the flames. The unabated damage water does to property is ongoing, destabilizing and deteriorating structures as well as risking secondary harm such as mold growth. It also poses a slip and fall safety hazard for both inhabitants and restoration technicians during the recovery period. SERVPRO crews use powerful pumps and extractors to remove standing water. Then they determine drying goals based upon the moisture content of the affected structures and features. High-efficiency air movers and dehumidifiers move water vapor out of the structure, captured by the dehumidifiers via condensation or desiccant technology.
 
Crews evaluate the soot and smoke damage and employ the appropriate tools and cleaners to remove the residues and restore surfaces. SERVPRO technicians are IICRC certified, trained in the restoration industry's best practices. Light soot and ash respond well to dusting, dry sponging, and HEPA filtered vacuuming. Stickier residues found when the fire smoldered may need spray and wipe techniques or abrasive tools or cleaners to dislodge. Some substances when combusted deposit a lacquer-like coating on surfaces that requires the use of solvents and abrasion to remove. Immersion or ultrasonic cleaning works well for removable fixtures and articles with intricate details.
 
The HVAC system in the dwelling needs inspection as it may have suctioned soot and smoke inside the ducts during the fire, dispersing the debris throughout the property. At a minimum, filters need replacement and more thorough cleaning done by SERVPRO if indicated.
 
After the fire damage, debris and residues are removed, and surfaces cleaned, any lingering odors need attention. SERVPRO (OCT) deodorization specialists use strategies like thermal fogging or hydroxyl generators to change the chemical composition of odor-bearing particles to neutralize them. Occasionally surfaces still emitting odors after cleaning need sealing to contain the smell.
 
Rely on SERVPRO of Loudon & Roane Counties to come to your assistance with confidence after fire damages your home. Work crews are just a phone call away at (865) 986-3015, 24 hours a day, 365 days a year.

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SERVPRO Breaks Down Fire Damage Move-Out Process

2/11/2019 (Permalink)

Why SERVPRO SERVPRO Breaks Down Fire Damage Move-Out Process Our team is trained to carefully pack all personal belongings, clean them, and store them until they are ready to go back to the client's property.

Why SERVPRO Services are Vital for a Move-Out After Fire Damage in Harriman  

Are you wondering why SERVPRO fire damage restoration services are the best? We have the best service delivery that ensures the safety of our client's health and their belongings. When conducting a fire damage restoration, we make sure that the contents inside your structure are properly taken care of. To conduct a successful moving process, we ensure that we understand what is most important to the client. The entire process involves moving the contents inside your structure to a remote location before we embark on fire damage restoration in Harriman.

After a house fire in Harriman, various situations may require our SERVPRO experts to move your belongings. This is done to ensure that our professionals have enough space to work without worrying about damaging your belongings. There are various reasons why moving your belongings is inevitable. Firstly, moving your belongings provides room for a quick restoration process that saves time and resources. In addition, the contents of your property require to be protected from any form of damage. Moreover, the structure might be too damaged to an extent that the security of your belongings is compromised.

Another reason why our SERVPRO experts recommend a move-out is because of water that may find its way into your property after a fire damage. Water poses a huge threat to the contents of your property thus the best way to salvage your belongings is through a move-out. With a properly conducted move-out, you are assured that your belongings are secure. This provides us with enough space to complete the job impeccably. However, it is important that you note that the decision by our experts to call for a move-out can be determined by the extent of fire damage.

SERVPRO of Loudon & Roane Counties understands that the move-out process can prove to be hectic. For that reason, be sure to reach us on (865) 986-3015 to get the best advice on services for a seamless move-out.

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Let SERVPRO Be The Rainbow At The End Of Your Storm In Loudon

12/27/2018 (Permalink)

Why SERVPRO Let SERVPRO Be The Rainbow At The End Of Your Storm In Loudon Flood damage like this needs SERVPRO to come to the rescue.

Flood Damage Restoration for Your Loudon Residence

Heavy rains in Loudon can cause a great deal of flooding and damage to your home. When the storms in your area have been rough and caused the excess water to enter your home, you want to deal with it as soon as possible.
 
Flood damage cleanup for your Loudon home needs to be done by professionals who can work in a timely fashion. Our staff is thoroughly trained and equipped to handle such a situation, and we can do so concerning you and your family, and quickly to prevent additional damage from occurring. It is not difficult to see why SERVPRO is an excellent choice for the cleanup and restoration of your home.
 
Once our initial inspection of your property is done to determine the scope of the flood damage, our priority is to remove all the standing water we possibly can. We use the latest in water detection technology so we can create a moisture map and determine the saturation levels and areas which are affected but not necessarily visible. We use special moisture meters so we can find any hidden pockets of wet material.
 
SERVPRO technicians can then start using truck mounted or industrial extraction pumps which are portable. Water is much easier to extract while it is in its liquid form, rather than after it is turned into a vapor. Most of our time is spent on extracting as much water as possible so that drying your property is much easier and faster.
 
Once we have extracted all the water we can, we use industrial fans and dehumidifiers to pull any leftover moisture from your property. These machines are positioned and monitored daily to ensure the fastest drying time. We also go over with you any materials, such as flooring or drywall, that may need to be replaced and what we can salvage.
 
SERVPRO of Loudon & Roane Counties works to get your home in Lenoir City, Tellico Village, or Blue Springs back to the way it was before the flood damage occurred. Call us any time at (865) 986-3015 so we can assist you quickly and you can return to your average, everyday lives. Going fishing, click here for information on one of the many lakes you can enjoy.

Have You Ever Wanted to Know More About the Water Damage Remediation Process in Harriman?

11/30/2018 (Permalink)

Why SERVPRO Have You Ever Wanted to Know More About the Water Damage Remediation Process in Harriman? Water damage can quickly accumulate in your home. Contact SERVPRO for water removal and remediation efforts.

Increase Mitigation Success with Specialists When Water Damage Destroys Your Harriman Home 

Porous materials such as drywall, paneling, and wood grflooring can sustain severe damage when conditions change in your Harriman home. Preventing such damage from becoming permanent, or from spreading to other areas, keeps restoration costs as low as possible.
 
Specialized training of technicians helps ensure proper and complete mitigation of Harriman water damage in properties with such problems. Water can alter the color of upholstered furniture, cause carpeting to wear abnormally fast, and leave stains behind on walls and ceilings. Corrosion of fasteners and difficulties in opening and closing doors and windows with wooden frames also stem from any unwanted or misplaced water.
 
Our technicians receive intensive training and education to complement and strengthen the skills they acquire during their work. No job is too small, nor too large, for SERVPRO specialists to mitigate. A small amount of water can cause expensive problems inside a home. These problems do not always cost a homeowner in a monetary manner. Corrosion of electrical wiring can cause intermittent outages, flickering lights, and higher electric bills, or a fire that begins inside a wall and spreads throughout a house. Prevention early on helps keep such incidents under control.
 
Understanding this and other nuances of water damage and the importance of proper mitigation help keep us focused on the needs of restoration crews in completing the work on your home. Because of this, we always clean up the areas instead of merely pulling out damaged materials.
 
We understand that it is crucial to take readings of adjacent materials to ensure moisture has not penetrated otherwise seemingly dry sections of the wall. We also explain the possibility of secondary water damage as it pertains to your particular property, what signs to look out for, and what steps you might take to decrease the possibility.
 
SERVPRO of Loudon & Roane Counties sends out professional employees, technicians, and specialists to perform water damage mitigation services for our customers. If water is causing you to experience problems in your home, call us at (865) 986-3015. We are always ready to assist the residents in Rockwood, Pawpaw Plains, and Tellico Village, as well as nearby locations.

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