What our Customers say...


My apartment was damaged from a neighboring unit, but thanks to your fast response, nothing got ruined and I’m back at my place already.

Excellent Service

This team knows what they are doing. If I ever need restoration work again, this is the crew I will choose.

I cannot even tell what part of my kitchen the fire damaged now. Excellent work everyone!

I cannot imagine facing the damage from the fire alone. Thank you SERVPRO for such a timely response in our hour of need.

Our office building was very flooded, but your team has it looking great and even dried and restored our hard copy files. So grateful.

They reassured me of personnel bonding and background checks. All services provided were good. 

Alex and Tim have both been very responsive and helpful. The entire team I worked with were friendly and good communicators. I have appreciated the concern given to the overall impact and cost of the job. 

My store never had to close a single day thanks to your SERVPRO professionals.

My roof needed serious repair after the hard winter, and your SERVPRO team got right to work to keep my home from getting further damages.

A hole in our roof flooded our home, but your amazing team was there fast to seal off the hole and dry up the damage.

SERVPRO answered my call at 7 a.m. and had a crew at my house by 9. They were polite, professional and responsive to all my concerns. They checked back every day until the area was dry. They worked around my schedule and were prompt in keeping appointments.  I would recommend them to my friends.

You cannot know how important restoration is until disaster strikes your home. We are thankful we called you first.

I cannot thank you enough for removing the mold from our basement. We are already considering renovations now thanks to you.

I didn’t know how bad the mold had gotten until your team began work to remove it. Thank you for keeping my family safe.

I cannot stress enough the tireless work your technicians endured to restore my home after the fire. Thank you so much for giving us our home back.

I am glad we had just heard about your company the month before our dishwasher leaked everywhere. I knew just who to call for help.

The fire was my worst nightmare come true, but I am so thankful to you and your staff for fixing my home up and making me feel safe again.

What would we have done without you? Your team did such an excellent job cleaning up the mold in our home.

SERVPRO is the real deal. You took my ruined home and gave it back to me after the fire. Thank you.

Your team was so professional and efficient in cleaning our home up after the floods hit it. Thank you!

We are so thankful for the repairs you made to our shop after fire hit it. I could have never dealt with the damage on my own.

Your team came to our rescue quickly when my wife found mold growing in our home. I was impressed with your swift response.

My shop was dried out again in no time when I called you for help. You saved me so much downtime, thank you!

Your company took such good care of us and our home after the storms brought the rains inside.

The memories of the awful fire we had are starting to fade after you came and restored our home. Thank you and I’ll gladly be telling all my friends!

If not for your company, I don’t think I could have saved my dry-cleaning business after the bad fire I had.

Our roof damage from the storm allowed the rain to come into our home and create additional damage, so we called you for help and we are so glad we did. You were able to repair our roof damage and also clean up all the water damage.

I didn’t think my home would ever look the same after the fire, but your team did an excellent job at fixing it up and restoring it for me.

The rain that came into our home was really bad, and devastated the first floor of my home. I am so glad I called SERVPRO for assistance in restoring my home.

Your team made me feel safe again after you cleaned the mold that I found growing in our kitchen. I am very glad I called you.

The fire we had at the museum was awful, but I am so glad I called your team for help. You restored the destroyed parts of the structure for us and you did it quickly.

I was very thankful for the fast service that we received when I reported a leaking toilet seal.  It had gotten into our hardwood floors, but with the quick response and the cutting edge equipment that SERVPRO has, the floors were completed dried out and able to be saved!  Thank you, SERVPRO!

This was the first time that I have used SERVPRO to do carpet cleaning. I must say that I will never use anyone else! The guys that were out here were knowledgeable about all of the products and procedures that were to be used. I will recommend them to all of my neighbors! Thank you so much

The crew of SERVPRO was very kind, professional and courteous with us after our house fire. They were very concerned with our needs and worked very hard. We are very pleased with the speed and efficiency in which they completed their end of the process. We were able to move ahead and get our home ready to be put back together much sooner than we anticipated.

I want to thank everyone at SERVPRO for working so diligently to take care of our water damage at our office building. They stayed into late at night to make sure that all of the standing water was extracted and that everything was completed. They were very thorough during the whole process and I will recommend them to friends, family and co-workers.

I have used SERVPRO in the past to clean my carpets. I had never used them for upholstery cleaning until today. My sofa, loveseat and recliner all look like new! I am very pleased with the outcome. Thank you so much!

I saw an ad in our local newspaper about duct cleaning by SERVPRO. As a person that suffers from severe allergies, I decided to use my tax refund to have this done. I never knew what a difference that having your ductwork cleaned could make on your breathing! Thank you SERVPRO for offering this service!

I want to commend the entire staff of SERVPRO of Loudon and Roane for the job that they did for my family. During this trying and difficult time in our lives, it was nice to see that there are still business people out there that genuinely care for people. The staff, from the general manger, office assistant to the technicians, were so sweet and caring towards our entire family. Thank you for being there during our time of need.

Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!

Thank you all so much for taking care of us when our pipe under the sink busted. The speed in which you all got here was amazing. You took care of everything from the plumber to the subcontractor to get my floor put back down. You all rock!