What our Customers say...


I was very thankful for the fast service that we received when I reported a leaking toilet seal.  It had gotten into our hardwood floors, but with the quick response and the cutting edge equipment that SERVPRO has, the floors were completed dried out and able to be saved!  Thank you, SERVPRO!

This was the first time that I have used SERVPRO to do carpet cleaning. I must say that I will never use anyone else! The guys that were out here were knowledgeable about all of the products and procedures that were to be used. I will recommend them to all of my neighbors! Thank you so much

The crew of SERVPRO was very kind, professional and courteous with us after our house fire. They were very concerned with our needs and worked very hard. We are very pleased with the speed and efficiency in which they completed their end of the process. We were able to move ahead and get our home ready to be put back together much sooner than we anticipated.

I want to thank everyone at SERVPRO for working so diligently to take care of our water damage at our office building. They stayed into late at night to make sure that all of the standing water was extracted and that everything was completed. They were very thorough during the whole process and I will recommend them to friends, family and co-workers.

I have used SERVPRO in the past to clean my carpets. I had never used them for upholstery cleaning until today. My sofa, loveseat and recliner all look like new! I am very pleased with the outcome. Thank you so much!

I saw an ad in our local newspaper about duct cleaning by SERVPRO. As a person that suffers from severe allergies, I decided to use my tax refund to have this done. I never knew what a difference that having your ductwork cleaned could make on your breathing! Thank you SERVPRO for offering this service!

I want to commend the entire staff of SERVPRO of Loudon and Roane for the job that they did for my family. During this trying and difficult time in our lives, it was nice to see that there are still business people out there that genuinely care for people. The staff, from the general manger, office assistant to the technicians, were so sweet and caring towards our entire family. Thank you for being there during our time of need.

Thank you for cleaning the mold out of my basement. I never knew how fast that stuff can spread. You guys are great!

Thank you all so much for taking care of us when our pipe under the sink busted. The speed in which you all got here was amazing. You took care of everything from the plumber to the subcontractor to get my floor put back down. You all rock!