Our Highly-Qualified and Compassionate Team is Why SERVPRO Delivers Results in Lenoir City

7/25/2019 (Permalink)

SERVPRO will always be there for your Lenoir City disasters, no matter how substantial the loss.

We care about the fire, water, and mold losses that occur in our Lenoir City.

The aftermath of a Lenoir City residential water, fire, mold, or storm loss affects not only the structural components and contents inside your home but also your peace of mind and sense of security. What sets our team apart is the balanced approach we cultivate,  providing our highly-skilled services to you with exceptional care and compassion. Our owners set the tone, striving to enhance our customers’ satisfaction by seeking advanced training and pursuing leadership roles in the restoration industry.

Water Damage

Until it happens in your home in Lenoir City, profound water damage to structural components and contents from seemingly insignificant leaking is difficult to imagine. Small leaks often go unnoticed, hidden behind walls and collecting trapped water under cabinets or other structures or fixtures. No building materials are impervious to eventual deterioration if water remains unmitigated and unremediated.

Staining of a ceiling, bulging of a wall, or an unpleasant odor are signals of the harm water does over time and cannot be ignored without substantial detrimental consequences to the integrity of your home’s structure. The sooner you reach out to the professionals on our team for help to determine the source of the water damage and to devise a plan to respond to it the more likely we can halt the harm and dry out the structural components of your residence.

SERVPRO’s water damage team arrives ready to complete a thorough investigation, armed with training, experiences, and sophisticated scanning and moisture metering devices. The migration of water from one space to another must be mapped out so our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained crews can take the steps needed to remove any trapped water and devise the most efficient structural drying approach to restore normal moisture readings. Failure to locate and resolve all of the damage exposes the building materials and continents of your home to the risk of progressive deterioration and secondary complications like mold growth.

Fire Damage

Homeowners in Lenoir City face fire damage with confidence when we answer the call for assistance. Even relatively minor blazes can create substantial consequences for the building materials and contents throughout your home, so it is wise to have our Fire and Smoke Restoration Technicians (FSRT) evaluate the situation as soon as possible after the fire is extinguished. A comprehensive plan and its implementation are critical components to making it “Like it never even happened.”

One surprise many homeowners experience after successful firefighting efforts is the incredible amount of water and chemical retardants used to knock out the flames. SERVPRO is a full-service disaster response company, so we are undaunted with the need for water removal and structural drying as the first step at a fire scene. Our IICRC-educated managers and technicians hold multiple certifications in restoration industry best practices, moving from task to task swiftly and competently.

Clean up after a fire requires specialized knowledge of the characteristics of different types of soot and the most efficient methods to remove them. Our crews match products and techniques for structural components in your home and for furnishings, household goods, and personal possessions we transport to our production facility. Our content restoration technicians have a broad array of resources available to clean, dry, deodorize, and restore everything from heirloom crystal to your child’s stuffed animal collection damaged by heat and fire residues.

Mold Remediation

A lot of “hype” surrounds the issue of mold damage in Lenoir City as well as in other communities. Although homeowners should seek assistance upon discovering visible fungal growth, there is no need to panic. Falling for any scare tactics from unreliable companies that claim they can deliver mold elimination is counterproductive. Understanding that mold spores coexist with humans in every home and commercial building is a fundamental step toward limiting the damage mold can do to your home.

SERVPRO mold remediation specialists seek the source of water behind any fungal outbreak and recommend repairs or other strategies to eliminate the leak, condensation, high humidity, or seepage. We stress that moisture control is essential to minimize future mold growth. 

We also offer professional mold remediation services, following the protocol developed by the Environmental Protection Agency (EPA). The research-based step of procedures keeps you and your family safe from the sometimes irritating effects of mold residues as we remove active colonies and clear the affected area of excessive quantities of spores and the toxins some strains of mold can emit. To limit drift of the debris to other spaces, we contain the work area, frequently employing a system of heavy plastic sheeting and negative pressure air scrubbers to seal off the affected section. Our technicians wear personal protective equipment to limit tracking residues elsewhere after we remove the growth. Mold brushes and scrapes off solid surfaces, and even porous materials respond well to innovative techniques like soda blasting. 

Storm Damage

Extreme weather affects more areas every year, and flood damage in Lenoir City can link to the overflow of streams and creeks in the community after heavy rain. Thunderstorms bring high winds that can topple trees and poles, damaging roofs, windows, and siding. Driving precipitation during the storms invades through the weakened roofs and broken windows, filling lower levels with water.

Storm and flood damage is a Lenoir City’s residents worst nightmare. The rapid emergency response you can expect from our SERVPRO IICRC-trained team is the antidote to the fear and confusion experienced after the trauma of destructive weather. 

Crew members secure your home with tarps and boards as our managers assess the interior damage. A plan forms quickly, and technicians unload necessary equipment from our fully-stocked trucks to address water removal followed by structural drying.

The water collecting inside after storm damage is by definition Category 3 or black water, highly contaminated and capable of exposing inhabitants to health issues. Our employees are familiar with local regulations and contain and dispose of the dirty floodwater appropriately. We use EPA-registered cleaning products and disinfectants to treat the surfaces that came in contact with the floodwater, inhibiting the potential for microbial growth.

Respect and results are why SERVPRO of Loudon & Roane Counties earns positive feedback from customers relying on our expertise in response to a broad range of property damage emergencies. Call (865) 986-3015 immediately after disaster strikes. We’re Faster To Any Size Disaster.

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