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Fire & Water - Cleanup & Restoration

I Need Water Removal at My Lenoir City Retail Store, How Fast Can I Get Help?

7/31/2020 (Permalink)

water leaking out of a damaged stainless steel pipe Water can leak in your store overnight and put you out of business for a while. Contact SERVPRO for quick water removal and remediation services.

SERVPRO Features Rapid Water Removal to Ensure Your Lenoir City Storefront Never Misses a Beat

There are many potential causes for water issues within your Lenoir City Retail store. You may have had a problem with plumbing, the bathroom may have had a toilet overflow, or a pipe may have burst overnight in the adjacent retail location. Even the slightest amount of water calls for fast, careful elimination, regardless of the cause. SERVPRO gets to work fast and makes sure that no hidden moisture pockets get left behind, bringing on increased secondary damage.

Can I Hire a Local Cleaning Crew?

Even if a cleaning crew brings mops, buckets, and wet/dry vacuums, they are never any match for the techniques that we have for water removal in Lenoir City. We have skilled IICRC-certified technicians ready to get to work quickly to limit the loss and ensure safety. To determine whether your project requires the help of trained technicians, consider the following questions:

  • Does water seem to be coming from the walls, under cabinetry, or behind the store's baseboards?
  • Is there a possibility that the water main contains sewage or chemicals?
  • Does it seem as though water may have begun to seep under the flooring in the loss zone?
  • Is the drywall within your retail location wet or buckling in any way?
  • Could there be a portion of the roof, a window, or a damaged skylight?

If it seems as though you answer yes to one or a combination of these questions, calling in help from trained restoration technicians is best for all your mitigation needs. SERVPRO has skilled water restoration technicians (WRT) ready to handle your emergency water removal, drying, and cleanup.

What If It Seems Like the Water has Moved Throughout the Space?

It is common for water to migrate while following a path of least resistance. With this quick migration, you need a team on your side with the right training to handle such water damage in your Lenoir City store. We not only come in to facilitate water removal, but we also have a range of tools that allow us to locate and eliminate hidden moisture pockets. Our team takes the time to scope your commercial location to focus our time on areas that need the most attention. We have advanced technology such as:

  • Moisture meters, sensors, and detectors
  • Infrared and thermal imaging technology
  • Borescopes, and more

Will We Need to Replace All Carpeting in the Store?

Whether or not your retail store carpeting must get replaced will depend on the materials saturated, the type of water, and the length of saturation time. Carpets made from different fiber blends may have a different reaction than others, with issues like bleeding dye, shrinkage, or disintegration. To ensure we use the right methods and products, we can do a spot test on the carpet that lets us know how to proceed.

How Does Water Removal Work?

For a water incident with a slight amount of standing water, our team might work while using:

However, if the water loss is significant or the water has lingered for a while, we use more involved measures. Our trucks come fully equipped with powerful water extraction tools, such as:

  • Submersible Pumps – these are ideal when water within your retail store is higher than two inches deep.
  • Truck-Mounted Extractors – these tools are capable of the rapid removal of hundreds to thousands of gallons.
  • Mops and Squeegees – these are great for drying various flooring and surface areas throughout your space.

Is the Job Handled Differently if a Toilet Overflowed?

Any wastewater coming from an overflowing toilet is Category 3 and can be both foul-smelling and messy. Additionally, Category 3 water is known as black water, which must be addressed by professionals who have property training and safety protocols in place. If toilet water is the culprit, it is better to close off the area to foot traffic until our team arrives. You may also put towels or rags down that can help with water absorption. However, avoid mopping, as this can spread contaminated water throughout the loss zone and beyond.

Once we arrive on-site, our team will:

  • Test the water so that we can determine the number of pathogens and bacteria present. This also helps us to choose the right anti-bacterial and anti-microbial treatments for the job. 
  • We wear full personal protective equipment (PPE), including respiration equipment, that protects us from harmful airborne moisture droplets. 
  • The crew also utilizes air scrubber equipment throughout the cleanup process. This helps to capture contaminants in the air to ensure healthier air quality levels during mitigation.

From start to finish, SERVPRO of Loudon & Roane Counties has you covered with water removal, drying, and disinfection of your retail store. To have a crew sent to your location 24 hours a day, seven days a week, call our office at (865) 986-3015.

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